FEMA offers reimbursement opportunities for Helene victims, learn more



ROANOKE, Va. (WFXR) – FEMA is advising residents in Virginia they may be eligible for reimbursement after completing home repairs after the damage of Hurricane Helene.

Residents can submit their receipts to FEMA for home repairs that were not covered by insurance or other sources.

FEMA may be able to reimburse households in the following locations:

  • Bedford
  • Bland
  • Carroll
  • Giles
  • Grayson
  • Lee
  • Montgomery
  • Pittsylvania
  • Pulaski
  • Russell
  • Scott
  • Smyth
  • Tazewell
  • Washington
  • Wise
  • Wythe County
  • City of Galax
  • City of Radford

It may also be possible for FEMA to pay for the following as a part of the Individual Assistance Program:

  • Cost of a professional, licensed technician who visited your home and prepared an estimate for repairs or replacement of disaster-damaged systems and uninsured or underinsured losses.
  • Costs to rebuild or make basic repairs so your home is safe, sanitary, and functional. This includes replacing or repairing disaster-damaged:
    • Furnaces, hot water heaters, refrigerators, and stoves
    • Leaks in a roof that damaged ceilings
    • Subfloors in occupied parts of the home
    • Broken windows
    • Well and septic systems
    • The purchase or renting of generators or chainsaws due to damage from the storm.

When submitting documents to FEMA, remember to include your name, disaster number, and FEMA application number.

Residents are also advised to keep original documents as copies can be sent to FEMA. Also, make sure receipts and cost estimates have the service provider’s contact information.

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If you lost receipts, you can still submit information to FEMA after contacting your credit card company, the store visited, or the contractor you worked with and asking for any billing statements or receipts.

If you have already submitted your application to FEMA and need to make updates you can make those changes.

If you need one-on-one assistance, visit a Disaster Recovery Center (DRC). To find a DRC near you visit FEMA.gov/drc or text DRC and a ZIP code to 43362.   



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